/* V85 — Synapse Customer AI Concierge */
.syn85-launcher{
  position:fixed;right:24px;bottom:24px;z-index:1200;
  display:flex;align-items:center;gap:10px;min-height:54px;padding:0 17px;
  border:1px solid rgba(255,255,255,.16);border-radius:999px;
  background:linear-gradient(135deg,#0f78e0,#0a57b7);color:#fff;
  box-shadow:0 16px 34px rgba(6,35,58,.22);font:800 .84rem/1.1 Arial,sans-serif;
  cursor:pointer;transition:transform .18s ease,box-shadow .18s ease;
}
.syn85-launcher:hover{transform:translateY(-2px);box-shadow:0 20px 40px rgba(6,35,58,.27)}
.syn85-launcher-icon{
  display:grid;place-items:center;width:30px;height:30px;border-radius:50%;
  background:rgba(255,255,255,.12);font-size:1.05rem;
}
.syn85-panel{
  position:fixed;right:24px;bottom:90px;z-index:1201;
  width:min(390px,calc(100vw - 28px));height:min(650px,calc(100vh - 120px));
  display:none;grid-template-rows:auto 1fr auto;
  overflow:hidden;border:1px solid #cfdde7;border-radius:22px;background:#fff;
  box-shadow:0 28px 70px rgba(5,30,49,.26);
}
.syn85-panel.open{display:grid}
.syn85-head{
  display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center;
  padding:16px 16px 14px;background:linear-gradient(135deg,#071724,#0a2b42);color:#fff;
}
.syn85-mark{
  display:grid;place-items:center;width:38px;height:38px;border-radius:12px;
  background:linear-gradient(135deg,#17a8e3,#0a57b7);font-size:1.05rem;font-weight:900;
}
.syn85-head strong{display:block;color:#fff;font-size:.92rem}
.syn85-head small{display:block;margin-top:3px;color:#9fb6c5;font-size:.7rem}
.syn85-close{
  border:0;background:transparent;color:#c9d8e1;font-size:1.25rem;cursor:pointer;padding:4px 7px
}
.syn85-body{
  overflow:auto;padding:16px;background:linear-gradient(180deg,#f7fafc,#f2f6f8);
}
.syn85-msg{display:flex;margin:0 0 12px}
.syn85-msg.bot{justify-content:flex-start}
.syn85-msg.user{justify-content:flex-end}
.syn85-bubble{
  max-width:85%;padding:11px 12px;border-radius:14px;font:400 .82rem/1.52 Arial,sans-serif;
  white-space:pre-wrap;word-break:break-word;
}
.syn85-msg.bot .syn85-bubble{
  background:#fff;color:#294b61;border:1px solid #dce6ec;border-top-left-radius:5px;
}
.syn85-msg.user .syn85-bubble{
  background:#0a57b7;color:#fff;border-top-right-radius:5px;
}
.syn85-quick{display:flex;flex-wrap:wrap;gap:7px;margin:7px 0 13px}
.syn85-chip{
  border:1px solid #cbdde9;background:#fff;color:#0a57b7;border-radius:999px;
  padding:7px 10px;font:800 .72rem/1 Arial,sans-serif;cursor:pointer;
}
.syn85-chip:hover{background:#eef6fd;border-color:#9cc6e2}
.syn85-actions{display:grid;gap:8px;margin:10px 0}
.syn85-action{
  display:flex;align-items:center;justify-content:center;min-height:40px;padding:0 12px;
  border-radius:10px;text-decoration:none!important;font:800 .75rem/1 Arial,sans-serif;cursor:pointer;
}
.syn85-action.primary{border:0;background:linear-gradient(135deg,#0f78e0,#0a57b7);color:#fff!important}
.syn85-action.secondary{border:1px solid #cddde7;background:#fff;color:#17384e!important}
.syn85-composer{
  padding:11px 12px 12px;background:#fff;border-top:1px solid #dce6ec;
}
.syn85-inputrow{display:grid;grid-template-columns:1fr auto;gap:8px;align-items:end}
.syn85-textarea{
  width:100%;min-height:44px;max-height:120px;resize:none;padding:11px 12px;
  border:1px solid #cfdde7;border-radius:12px;background:#f9fbfc;color:#17384e;
  font:400 .82rem/1.45 Arial,sans-serif;outline:none;
}
.syn85-textarea:focus{border-color:#79b7e5;box-shadow:0 0 0 3px rgba(15,120,224,.08)}
.syn85-send{
  width:44px;height:44px;border:0;border-radius:12px;background:#0a57b7;color:#fff;
  font-size:1rem;cursor:pointer;
}
.syn85-note{margin-top:7px;color:#7a8f9d;font:400 .65rem/1.4 Arial,sans-serif}
.syn85-typing{display:inline-flex;gap:4px;align-items:center;padding:9px 11px;border:1px solid #dce6ec;border-radius:12px;background:#fff}
.syn85-typing i{width:5px;height:5px;border-radius:50%;background:#8ca4b3;animation:syn85dot 1.1s infinite}
.syn85-typing i:nth-child(2){animation-delay:.15s}.syn85-typing i:nth-child(3){animation-delay:.3s}
@keyframes syn85dot{0%,70%,100%{opacity:.28;transform:translateY(0)}35%{opacity:1;transform:translateY(-2px)}}

.syn85-meeting{
  margin:10px 0;padding:13px;border:1px solid #d8e5ec;border-radius:14px;background:#fff;
}
.syn85-meeting h4{margin:0 0 10px;color:#17384e;font-size:.86rem}
.syn85-field{display:grid;gap:5px;margin-bottom:9px}
.syn85-field label{color:#526e80;font:800 .68rem/1 Arial,sans-serif}
.syn85-field input,.syn85-field textarea{
  width:100%;padding:9px 10px;border:1px solid #d1dfe7;border-radius:9px;
  background:#fbfcfd;color:#17384e;font:400 .76rem/1.35 Arial,sans-serif;box-sizing:border-box;
}
.syn85-field textarea{min-height:62px;resize:vertical}
.syn85-consent{
  display:flex;align-items:flex-start;gap:8px;margin:3px 0 11px;padding:9px 10px;
  border:1px solid #d7e3ea;border-radius:9px;background:#f8fbfd;color:#526e80;
  font:400 .65rem/1.45 Arial,sans-serif;cursor:pointer;
}
.syn85-consent input{width:16px;height:16px;margin:1px 0 0;flex:0 0 auto;accent-color:#0a57b7}
.syn85-consent-ok{margin-top:9px;color:#3c6c52;font:700 .66rem/1.4 Arial,sans-serif}
.syn85-grid2{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.syn85-confirm{
  margin:9px 0;padding:12px;border:1px solid #cfe0ea;border-radius:12px;background:#f8fbfd;
  color:#456579;font:400 .76rem/1.5 Arial,sans-serif;
}
.syn85-confirm strong{color:#17384e}
.syn85-error{color:#a12f2f;font:700 .7rem/1.45 Arial,sans-serif;margin-top:7px}

@media(max-width:600px){
  .syn85-launcher{right:14px;bottom:14px}
  .syn85-panel{right:14px;bottom:78px;width:calc(100vw - 28px);height:min(690px,calc(100vh - 100px))}
}